What are back-ordered items?
Items listed as back-ordered are not currently in-stock and will take extra time to be delivered. If your order contains multiple items, in-stock items will ship first and back-ordered items will ship separately once they arrive.
Do I have to pay the full amount upfront when the item I'm ordering is on back-order?
Yes. We require full payment at the time of purchase on back-orders to secure your item.
Can I return my back-ordered item if it arrives past 15 days from the original order date?
Yes! If your back-order item must be returned within 15 days from the date it was shipped. You will only be responsible for shipping costs for the return If you have issues making a return please contact service@serendity.com
How long will it take for me to receive my back-ordered item?
The wait time on back-orders can vary based on the item. Typically, the wait times for back-orders vary from 6-10 weeks.